{"id":4060,"date":"2023-12-21T10:26:41","date_gmt":"2023-12-21T10:26:41","guid":{"rendered":"https:\/\/threecountries.gr\/faq\/"},"modified":"2024-01-30T17:40:01","modified_gmt":"2024-01-30T17:40:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/threecountries.gr\/en\/faq\/","title":{"rendered":"Faq&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4060\" class=\"elementor elementor-4060 elementor-106\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a0a6681 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a0a6681\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2545cd\" data-id=\"d2545cd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4a8a18 elementor-widget elementor-widget-int-sec-title\" data-id=\"b4a8a18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"int-sec-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                <div class=\"sec-title\">\r\n                            <h2 class=\"title wow skewIn\">Frequently Asked Questions<\/h2>\r\n                    <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3e20fa elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b3e20fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-183c2a3 elementor-widget elementor-widget-int-sec-title\" data-id=\"183c2a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"int-sec-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                <div class=\"sec-title\">\r\n                            <p>Below you will find the answers to your most frequently asked questions about our services. <br>\n\n<p>For any other questions or clarifications, please do not hesitate to contact us at  <a href=\"mailto:info@threecountries.gr\">info@threecountries.gr<\/a>\u00a0or by phone at  <a href=\"tel:00302103631845\">+30. 210 3631845<\/a>.<\/p><\/p>\r\n                    <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaa930c elementor-widget elementor-widget-int-button\" data-id=\"eaa930c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"int-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"xb-btn-wrap\">\r\n        <a class=\"thm-btn thm-btn--trv\" href=\"https:\/\/threecountries.gr\/en\/offer\/\" >REQUEST A QUOTE<span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M9.98043 20C8.6758 20 7.44292 19.7656 6.2818 19.2969C5.12068 18.8281 4.09654 18.1868 3.20939 17.373C2.32224 16.5592 1.59817 15.6055 1.03718 14.5117C0.463144 13.4049 0.117417 12.2201 0 10.957V10.918H8.16047V13.6328C8.16047 13.8802 8.24853 14.0951 8.42466 14.2773C8.60078 14.4596 8.81279 14.5508 9.06067 14.5508C9.19113 14.5508 9.31181 14.5247 9.4227 14.4727C9.53359 14.4206 9.62818 14.3555 9.70646 14.2773L13.3464 10.6445C13.4247 10.5664 13.4899 10.472 13.5421 10.3613C13.5943 10.2507 13.6204 10.1302 13.6204 10C13.6204 9.86979 13.5943 9.74935 13.5421 9.63867C13.4899 9.52799 13.4247 9.43359 13.3464 9.35547L9.70646 5.72266C9.62818 5.64453 9.53359 5.57943 9.4227 5.52734C9.31181 5.47526 9.19113 5.44922 9.06067 5.44922C8.81279 5.44922 8.59752 5.54036 8.41487 5.72266C8.23222 5.90495 8.1409 6.11979 8.1409 6.36719V9.08203H0C0.117417 7.80599 0.463144 6.61458 1.03718 5.50781C1.59817 4.40104 2.32551 3.44076 3.21918 2.62695C4.11285 1.81315 5.13372 1.17188 6.2818 0.703125C7.44292 0.234375 8.6758 0 9.98043 0C11.3633 0 12.6614 0.260417 13.8748 0.78125C15.0881 1.3151 16.1481 2.03451 17.0548 2.93945C17.9615 3.8444 18.6758 4.90234 19.1977 6.11328C19.7325 7.32422 20 8.61979 20 10C20 11.3802 19.7325 12.6758 19.1977 13.8867C18.6758 15.1107 17.9615 16.1751 17.0548 17.0801C16.1481 17.985 15.0881 18.6979 13.8748 19.2188C12.6614 19.7396 11.3633 20 9.98043 20Z\" fill=\"white\"><\/path><\/svg><\/span><\/a>\r\n    <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-08bc3ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"08bc3ed\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9a6a171\" data-id=\"9a6a171\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-afa6c12 elementor-widget elementor-widget-int-faq\" data-id=\"afa6c12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"int-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n        <ul class=\"xb-accordion accordion_box clearfix\">\r\n\r\n                            <li class=\"accordion block active-block\">\r\n                    <div class=\"acc-btn\">\r\n                        What kind of services do you offer?                        <span class=\"arrow\"><\/span>\r\n                    <\/div>\r\n                    <div class=\"acc_body current\">\r\n                        <div class=\"content\">\r\n                            <p>Apart from translating documents, we offer services such as:<\/p><ul><li>Interpreting for conferences, medical appointments, events, etc.<\/li><li>Editing and proofreading of texts<\/li><li>Copywriting for businesses and institutions<\/li><li>Transcription of audio or video files from interviews, speeches, minutes, etc.<\/li><\/ul>                        <\/div>\r\n                    <\/div>\r\n                <\/li>\r\n                            <li class=\"accordion block \">\r\n                    <div class=\"acc-btn\">\r\n                        What is a certified translation?                        <span class=\"arrow\"><\/span>\r\n                    <\/div>\r\n                    <div class=\"acc_body \">\r\n                        <div class=\"content\">\r\n                            <p>A certified or otherwise official or authenticated translation is one that bears the signature and stamp of the person who is legally entitled to translate and certify your document. We make use of the Greek Law 4194\/2013 Greek Official Gazette A' 208\/2013 and we cooperate with lawyers who legally hold the above-mentioned status.<\/p><p>In this way, the translations become certified and thus accepted by public bodies, services, and authorities in Greece and abroad.<\/p><p>Thanks to our experience, we can say that the certified translation is in most cases mandatory in your dealings with Greek or foreign institutions, services, or authorities, so it must necessarily be signed and stamped by the lawyer. However, a certified translation is often necessary in transactions with private institutions or companies too. We recommend that our clients always contact the institution, service, or authority they wish to submit their translation to be properly informed if they need a certified translation. It is very important to know exactly what you need to avoid any problems or delays that may occur along the way.<\/p><p>A certified translation, bearing the signature and stamp of the lawyer, is equivalent to and has the same validity as that of the former Translation Service of the Greek Ministry of Foreign Affairs<\/p>                        <\/div>\r\n                    <\/div>\r\n                <\/li>\r\n                            <li class=\"accordion block \">\r\n                    <div class=\"acc-btn\">\r\n                        Do I need a Hague stamp (Apostille)?                        <span class=\"arrow\"><\/span>\r\n                    <\/div>\r\n                    <div class=\"acc_body \">\r\n                        <div class=\"content\">\r\n                            <p>The Hague Stamp (Apostille) is the seal that is affixed to original public documents and certifies the authenticity of the signature of the person signing the document so that the document can be legally used and accepted by a foreign state.<\/p><p>The Hague Stamp (Apostille) is always attached to the original public document, and this is done before the document is translated.<\/p><p>Therefore, you must first have your original public document receive the Hague Stamp (Apostille) and then contact us for its translation.<\/p><p>You can contact the institution responsible for issuing your document to obtain the Hague Stamp (Apostille) and to be fully informed about the procedure.<\/p><p>Please note that we do not undertake to ensure the Hague Stamp (Apostille) for the sake of your documents, instead you will need to obtain it before proceeding with the translation process.<\/p>                        <\/div>\r\n                    <\/div>\r\n                <\/li>\r\n                            <li class=\"accordion block \">\r\n                    <div class=\"acc-btn\">\r\n                        How much your services cost?                         <span class=\"arrow\"><\/span>\r\n                    <\/div>\r\n                    <div class=\"acc_body \">\r\n                        <div class=\"content\">\r\n                            <p>Each project is unique with different needs and therefore requires different management.<\/p><p>Indicatively, we can mention the three factors that determine the cost of the service:<\/p><ul><li>The volume of the project\/document<\/li><li>The language combination<\/li><li>The terminology and hence the degree of difficulty and complexity arising from it<\/li><\/ul><p>Taking these three factors into account, we ensure the best possible cost for you.<\/p><p>For this reason, it is not possible to make an offer over the phone without first having seen the document.<\/p><p>For the exact cost, you should contact us at info@threecountries.gr and send us your documents so that we can inform you about the cost before undertaking the project.<\/p>                        <\/div>\r\n                    <\/div>\r\n                <\/li>\r\n                            <li class=\"accordion block \">\r\n                    <div class=\"acc-btn\">\r\n                        In how long will I receive my translation \/ will my project be completed?                        <span class=\"arrow\"><\/span>\r\n                    <\/div>\r\n                    <div class=\"acc_body \">\r\n                        <div class=\"content\">\r\n                            <p>As with the cost, the time frame may vary depending on:<\/p><ul><li>The volume of the project\/document<\/li><li>The language combination<\/li><li>The terminology and hence the degree of difficulty and complexity arising from it<\/li><\/ul><p>You can send your documents to info@threecountries.gr so that we can reply with our detailed offer regarding delivery time and cost.<\/p>                        <\/div>\r\n                    <\/div>\r\n                <\/li>\r\n                            <li class=\"accordion block \">\r\n                    <div class=\"acc-btn\">\r\n                        How can I pay?                        <span class=\"arrow\"><\/span>\r\n                    <\/div>\r\n                    <div class=\"acc_body \">\r\n                        <div class=\"content\">\r\n                            <p>You have the option to pay by bank transfer, either in cash or by credit\/debit card via POS at our office.<\/p><p>We remind you that our office is located at 112 Ippokratous street, 4th floor, 11472, Athens and you can visit us by appointment from Monday to Friday, 09:00 17:00.<\/p>                        <\/div>\r\n                    <\/div>\r\n                <\/li>\r\n                            <li class=\"accordion block \">\r\n                    <div class=\"acc-btn\">\r\n                        In which languages do you offer services?                        <span class=\"arrow\"><\/span>\r\n                    <\/div>\r\n                    <div class=\"acc_body \">\r\n                        <div class=\"content\">\r\n                            <p>We have an extended international network of professionals and are therefore able to serve you in a multitude of languages. All our partners are experienced and specialized, which enables us to provide you with top quality and excellent results.<\/p><p>You can see our indicative list of working languages <a href=\"https:\/\/threecountries.gr\/en\/languages\/\">here<\/a><u>.<\/u><\/p><p>Alternatively, you can contact us to confirm availability for the language you are interested in at <a href=\"mailto:info@threecountries.gr\">info@threecountries.gr<\/a> or you can call us at <a href=\"tel:00302103631845\">+30 210 3631845<\/a>.<\/p>                        <\/div>\r\n                    <\/div>\r\n                <\/li>\r\n                    <\/ul>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Below you will find the answers to your most frequently asked questions about our services. For any other questions or clarifications, please do not hesitate to contact us at info@threecountries.gr\u00a0or by phone at +30. 210 3631845. REQUEST A QUOTE What kind of services do you offer? Apart from translating documents, we offer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"evisa-template.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4060","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/threecountries.gr\/en\/wp-json\/wp\/v2\/pages\/4060","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/threecountries.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/threecountries.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/threecountries.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/threecountries.gr\/en\/wp-json\/wp\/v2\/comments?post=4060"}],"version-history":[{"count":22,"href":"https:\/\/threecountries.gr\/en\/wp-json\/wp\/v2\/pages\/4060\/revisions"}],"predecessor-version":[{"id":4339,"href":"https:\/\/threecountries.gr\/en\/wp-json\/wp\/v2\/pages\/4060\/revisions\/4339"}],"wp:attachment":[{"href":"https:\/\/threecountries.gr\/en\/wp-json\/wp\/v2\/media?parent=4060"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}